We do accept custom orders. Need something in a different color or size? Need a different print to match your kitchen theme? Send me a convo and let's discuss the possibilities! Custom orders may be subject to a change in purchase price, as fabric prices vary. We can also make any item in a different size than what is listed. Just contact us and we will discuss what you want, price difference, if any, and measurements. A custom order will then be created and a link sent to you through email directly to your private listing which you will then be able to order from. CUSTOM ORDERS ARE NOT RETURNABLE UNLESS DAMAGED OR DEFECTIVE.

All information, including measurements and content of items are listed in the description section of each listing. Please read all information pertaining to your selection. This prevents surprises when receiving your order and it not being what you envisioned.

Each order will arrive with care instructions. All items are made of 100% cotton fabric. Placemats, pot holders and hot pads have polyester padding inside. Some shrinkage may occur when washing and drying your items. The padding will not shrink, but the outer fabric will, so puckering may occur if excess heat was used, especially in drying. Please wash/dry as directed, cool settings to avoid shrinkage and excess wrinkles. Ironing with steam will make your items look new again!

Our shop does not provide gift wrapping at this time, but we do try to package each order in a presentable way so you may be pleased to send any order directly as a gift. We tie each order in a matching fabric strip with our company logo and business card. Gift messages may be written on your receipt at the time of order.

We understand sometimes an item may not be what you expected. Photos will appear slightly different in fabric color depending on your device (computer screen, cell phone, tablet). So we accept returns of undamaged, unwashed and unused items if you contact us within 7 days of receiving your items. Returns will be accepted if mailed within 14 days. All items must be in resalable condition. BUYER IS RESPONIBLE FOR RETURN SHIPPING COSTS. After your items are received back to our shop, we will then refund the purchase price of your items.

RETURN INSTRUCTIONS:
Place items to be returned in same bag or box, if possible. Return to: Country Kitchen Linens
19573 N. Pinecone Rd
Hayden, Idaho 83835

We try to process and ship your items by the time specified when you placed your order. Though most items are created within 1-2 days, please allow 4 or 5 if we get busy. Please keep in mind, you have just purchased a made-to-order item! We don't pull your order from a shelf and package it. Every item is handled individually. Fabric bought, your order cut, sewn, ironed to perfection, packaged, and shipped to you! We apologize if it takes extra time, sometimes we may have several orders ahead of yours and take care with every order. Tracking information is provided when your order is shipped. Please refer to it if you want to see how close your order is to arriving!

We ship all orders through USPS. Please refer to your tracking information to make sure it was actually delivered. During holidays, items may take longer. Sometimes packages are delivered to a wrong address, may be held at your post office, with a neighbor, or be in a locked mailbox. Please check all possibilities before assuming package is missing. After checking all avenues, please inquire at your local post office or with your carrier. If the package was actually delivered, but not to you, a claim can then be started at your post office.
For our international customers, we have no control over shipping and tracking once it leaves the United States. Your order may take several weeks during peak holiday times.